Capcon Networks NPS Dashboard

Net Promoter Score

72.9

Based on 96 survey submissions

Survey Average

9.21

Based on 96 survey submissions

Insights

Capcon NPS Tracker

NPS Data All-Time
Promoters: 83.3%
Passives: 6.3%
Detractors: 10.4%

NPS Over Time

Average NPS score by quarter

Quarterly Data
Submissions:

• Q4 2024: 10
• Q1 2025: 20
• Q2 2025: 30
• Q3 2025: 40

Departmental NPS Scores

NOC NPS Score

9.52

Based on 44 survey submissions

Provisioning NPS Score

9.8

Based on 15 survey submissions

Sales NPS Score

9.75

Based on 4 survey submissions

Disconnect NPS Score

9.33

Based on 3 survey submissions

Quarterly Survey NPS Score

9

Based on 27 survey submissions

Lost Opp NPS Score

10

Based on 1 survey submission

SOLUTIONS

• SD-WAN
• Managed Connectivity

Capcon Networks LLC
500 W 2nd Street, 19th Floor
Austin TX 78701
Call Us: 512-886-1299